Mobile-Specific Privacy Notice
This Mobile Privacy Policy supplements our main Privacy Policy and specifically addresses data collection and privacy practices related to mobile device usage.
1. Mobile Data Collection
When you access CarPV services through a mobile device, we may collect additional information including:
Device Information
- Device model, operating system, and version
- Mobile carrier and network information
- Device identifiers (UDID, advertising ID)
- Screen resolution and device settings
- App version and usage statistics
Location Data
- GPS coordinates (with your permission)
- IP address-based location
- Cell tower and WiFi network information
- Time zone and locale settings
Mobile Usage Data
- App interaction patterns and frequency
- Feature usage and preferences
- Touch interactions and navigation paths
- Session duration and frequency
2. How We Use Mobile Data
Mobile-specific data is used to:
- Optimize Experience: Customize the mobile interface for your device and preferences
- Location Services: Provide location-relevant insurance quotes and agent recommendations
- Performance Monitoring: Identify and fix mobile app issues and crashes
- Security: Detect fraudulent activities and unauthorized access attempts
- Push Notifications: Send relevant alerts about quotes, policy updates, or account activities
3. Location Services
Permission-Based Access
CarPV requests location access only when necessary for service functionality. You can:
- Grant or deny location permissions through device settings
- Choose "While Using App" or "Always" access levels
- Revoke location permissions at any time
Location Data Uses
- Finding nearby insurance agents and offices
- Providing state-specific insurance requirements
- Customizing quotes based on regional factors
- Emergency roadside assistance (if applicable)
4. Mobile Analytics and Tracking
Analytics Services
We use mobile analytics platforms to understand app performance and user behavior:
- Google Analytics for Mobile Apps
- Firebase Analytics
- Custom analytics solutions
Advertising Identifiers
We may use mobile advertising identifiers for:
- Personalized advertising delivery
- Attribution and campaign measurement
- Cross-device user experience optimization
You can opt out of personalized advertising through your device settings:
- iOS: Settings > Privacy & Security > Apple Advertising > Personalized Ads
- Android: Settings > Google > Ads > Opt out of Ads Personalization
5. Push Notifications
Types of Notifications
- Quote availability and updates
- Policy renewal reminders
- Important account security alerts
- Educational content and tips
- Promotional offers (with your consent)
Managing Notifications
You can control push notifications through:
- Device notification settings
- In-app notification preferences
- Account settings on our website
6. Mobile Security
Data Protection
- End-to-end encryption for sensitive data transmission
- Secure local storage with device encryption
- Regular security updates and patches
- Automatic session timeouts for security
Device Security Recommendations
- Keep your device OS and apps updated
- Use device lock screens and biometric authentication
- Only download our app from official app stores
- Log out of the app when using shared devices
7. Third-Party Mobile Services
Mobile SDKs and Libraries
Our mobile applications may include third-party software development kits (SDKs) for:
- Crash reporting and performance monitoring
- Analytics and user behavior tracking
- Payment processing and fraud prevention
- Customer support and live chat functionality
Social Media Integration
If you choose to connect social media accounts:
- We access only the permissions you grant
- Social media data is used solely for account verification
- You can revoke social media connections at any time
8. Children's Mobile Privacy
Our mobile services are not designed for or directed at children under 13. We do not knowingly collect personal information from children under 13 through mobile devices. If we discover such information has been collected, we will delete it immediately.
9. International Mobile Users
If you access our mobile services from outside the United States:
- Your data may be transferred to and processed in the United States
- Local data protection laws may differ from U.S. laws
- We comply with applicable international privacy frameworks
10. Your Mobile Privacy Rights
Device-Level Controls
- Manage app permissions through device settings
- Control location sharing preferences
- Opt out of advertising tracking
- Disable or customize push notifications
Account-Level Controls
- Update your privacy preferences
- Request data deletion or portability
- Access your mobile usage data
- Unlink connected devices
11. Updates to Mobile Privacy Policy
When we update this Mobile Privacy Policy:
- We'll notify users through the mobile app
- Significant changes will require explicit consent
- The updated policy will be posted on our website
- Continued app usage constitutes acceptance of changes
12. Contact Us About Mobile Privacy
For mobile privacy-specific questions or concerns:
Mobile Privacy Team:
CarPV Mobile Privacy
1425 W Elliot Rd #B-108
Tempe, AZ 85284
Contact Options:
Phone: 855-847-2277
Email: mobile-privacy@carpv.com
Mobile Security Commitment
We are committed to maintaining the highest standards of mobile privacy and security. Our mobile applications undergo regular security audits and comply with industry best practices.