Privacy Policy

Your privacy is important to us. This policy explains how CarPV collects, uses, and protects your personal information.

Last Updated: January 15, 2025

1. Information We Collect

CarPV collects information to provide you with accurate insurance quotes and superior customer service. The types of information we gather include:

Personal Information
  • Name, address, and contact details
  • Date of birth and Social Security Number
  • Driver's license number and driving history
  • Vehicle information including make, model, year, and VIN
  • Current insurance coverage details
Technical Information
  • IP address and browser type
  • Device information and operating system
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies

2. How We Use Your Information

We utilize your information for the following purposes:

  • Quote Generation: To provide accurate auto insurance quotes from our partner providers
  • Communication: To contact you about insurance options, policy updates, and customer service
  • Service Improvement: To enhance our website functionality and user experience
  • Legal Compliance: To meet regulatory requirements and industry standards
  • Fraud Prevention: To protect against fraudulent activities and unauthorized access

3. Information Sharing

CarPV shares your information only in the following circumstances:

Insurance Partners

We share your information with licensed insurance companies and agents to obtain quotes and facilitate policy purchases. These partners are contractually obligated to protect your information.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

Legal Requirements

We may disclose information when required by law, court order, or legal process, or when necessary to protect our rights or the safety of others.


4. Data Security

We implement comprehensive security measures to protect your personal information:

  • Encryption: All sensitive data is encrypted during transmission using SSL technology
  • Access Controls: Strict access controls limit who can view your information
  • Regular Audits: We conduct regular security audits and assessments
  • Secure Storage: Data is stored on secure servers with multiple layers of protection
  • Employee Training: Our staff receives regular privacy and security training

5. Cookies and Tracking

CarPV uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website and improve our services.

Marketing Cookies

These cookies help us deliver relevant advertisements and measure their effectiveness.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.


6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Correction

You may request access to your personal information and ask us to correct any inaccuracies.

Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

Communication Preferences

You can opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information.


7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and prevent fraud

When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.


8. Children's Privacy

CarPV does not knowingly collect personal information from children under 13 years of age. If we discover that we have collected information from a child under 13, we will promptly delete that information. Parents who believe their child has provided information to us should contact us immediately.


9. International Users

Our services are primarily intended for users in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.


10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make significant changes, we will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Notify you via email if you have an account with us
  • Provide prominent notice for material changes

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.


11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

By Mail:

CarPV Privacy Team
1425 W Elliot Rd #B-108
Tempe, AZ 85284

By Phone or Email:

Phone: 855-847-2277
Email: privacy@carpv.com

Quick Response Commitment

We are committed to addressing your privacy concerns promptly. We will respond to your inquiry within 5 business days and resolve most issues within 30 days.

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